FAQS

  1. Can arrange be dropped prior to delivery?

Nea Designs makes progress toward consumer loyalty, so if under any circumstance you wish to drop your request, kindly do as such. You have the choice to drop and get a discount before your request is transported.

  1. How SHOULD I Respond IF MY ITEM IS DAMAGED WHEN IT ARRIVES?

On the off chance that your request shows up harmed, if it's not too much trouble, reach us by means of email at support@neadesigns.com inside 48 hours of conveyance. Your name, request number, and a photo of the harm should be remembered for the email. You should likewise give evidence of the envelope or box if the outside bundling is harmed. To get a substitution thing, the harmed thing should be gotten back with the hang tag connected and should not have been washed or worn.

  1. Will the things be traded?

We offer the choice to trade bought things for selectable variations. The supplanted thing will be delivered to you once your trade demand has been supported.

  1. What amount of time will it require to get my request?
  • Assessed season of appearance
  • Item US Other nations
  • Shirt 6-8 work days 10-15 work days
  • Mug, Canvas, Poster 7-10 work days 10-15 work days
  • Cover 10-15 work days UNAVAILABLE

On the off chance that you didn't get the notice messages, kindly take a look at your garbage envelope or spam channel in the event that it was diverted there.

  1. When will I get following number?

A following number will take 5-7 work days to be created then an email with following subtleties will be shipped off you the second your item is transported out. On the off chance that you don't get the following data by means of your email following 7 work days, kindly contact us at support@neadesigns.com

  1. Have not accepted my request at this point, what's going on?

To begin with, really take a look at following data and check whether it was conveyed. In the event that it says conveyed however never got kindly permit a couple of more days. Now and again items are conveyed late by DHL or filtered conveyed accidentally.

Then, at that point, email us (support@neadesigns.com) with respect to the whereabouts of your request! We will check and refresh you with the situation with your request.

  1. Would I be able to convey my things to different addresses?

We don't offer delivery to various addresses for a solitary request. On the off chance that you might want things conveyed to various addresses, kindly submit those requests independently.

  1. How would I return the things?

Allude to the email you got subsequent to presenting the return demand for directions on the most proficient method to transport the brought items back.

  1. When will I accept my discount?

You will be told through email once your returned thing has been gotten and investigated. You will likewise be advised if your discount demand has been supported or denied. Whenever supported, the discount solicitation will be prepared inside 14 work days.

  1. My question has not been tended to...

Kindly get in touch with us in the event that you have any inquiries concerning returns or discounts.